Use these ready-to-send templates when you need clients to submit credentials securely.
Best for general onboarding
Subject: 🚀 Let's get started: Secure Access Request for [Client Company Name] Hi [Client Name], We are thrilled to kick off the project! To get our team moving, we need access to a few of your platforms (e.g., WordPress, GoDaddy, Facebook Business). For your security, please do not reply to this email with any passwords. Instead, please use our secure client portal to share your credentials safely: [Insert Keze Link Here] This link is encrypted and self-destructs the moment our team views it, ensuring your master passwords never sit in an email inbox. Let me know if you have any questions, and looking forward to getting started! Best, [Your Name]
Best for enterprise/healthcare clients
Subject: Action Required: Secure Credential Transfer Hi [Client Name], As part of our agency's strict data privacy policy, we require all sensitive information and passwords to be transferred via zero-knowledge encryption. Please click the secure portal link below to submit the required logins for your upcoming campaign: [Insert Keze Link Here] Note: This portal encrypts your data locally on your device. Our servers never see the raw text, and the payload is permanently destroyed once viewed by our lead developer. Please let me know once this has been submitted so we can proceed with the next steps. Thank you, [Your Name]
Best for mid-project missing logins
Subject: Quick favor: Need an updated login for [Platform Name] Hey [Client Name], It looks like the password we have on file for [Platform Name] is no longer working. Could you send over the updated login when you have a second? Just drop the new username and password into our secure transfer link here so it stays out of our email history: [Insert Keze Link Here] Thanks! [Your Name]